We offer the opportunity to make up classes for eligible absences. Make up availability is strictly based on openings due to submitted absences. Make ups are only available for on-site, monthly based programs and are subject to availability only. Please read our absence reporting and make up protocol and policies below to better understand how our system works!
Reporting Absences
- Absences must be submitted via our Portal in advance of your class start time by at LEAST 4 hours by clicking on the upper right menu->Absences&Makeups. Only once an absence is scheduled can you then schedule a make-up class. If you attempt to schedule an absence within 4 hours of your class start time, the system will not allow the submission, and your absence will not be eligible for a makeup.
- You may schedule an absence from the current day (4 hours or more before your class start time) to any point in the future within the next 4 weeks. Absences cannot be submitted retroactively once your class time begins or for previous class dates. Please note that once an absence is submitted for a future date, you forgo attendance for that specific class date.
- Please only submit absences if you would like to be eligible for a makeup AND you would like to open your absent slot for someone else to potentially fill.
Scheduling Make-ups
- Make-up classes are also scheduled via our Portal by clicking on the upper right menu->Absences&Makeups. Make ups are subject to availability ONLY, and only classes with available openings will appear as options to be scheduled after you submit your absence. If no eligible make-up classes are present, please check back at a later date, as eligible classes with openings are updated each time another student submits an absence.
- Make-up classes are only eligible for the same class type that you are currently enrolled in. After 6 months, make up classes within the portal account expire.
- MAKE-UPS ARE NOT TRANSFERABLE, CONDITIONAL TO AVAILABILITY, HAVE NO MONETARY VALUE AND ARE LIMITED TO STUDENTS CURRENTLY ENROLLED IN EXCEL PROGRAMS. ALL UNUSED MAKE-UPS EXPIRE 6 MONTHS AFTER THE ABSENCE.
- Students must be actively enrolled on the date of their scheduled make up class. Families who schedule a make up but unenroll prior to the make up class will forfeit the make up slot.
- There are no make-ups for makeups that are missed or cancelled.
- Make-ups cannot be used as payment for regular classes.
Questions? Please submit a contact form through our website today!